Terms of Service

Created on Mar 15, 2017

Welcome to TravelCentral24 and YouGoTo.com

Thank you for using our products and services (“Services”). The Services are provided by TravelCentral24, Unipessoal Lda. (“TravelCentral24”, “Us”, “We”), registered in Portugal and located at Rua do Carmo, 88 K - 9050-019 Funchal - Madeira and, in some cases, its partners. These Terms of Service govern the relationship between TravelCentral24 (and its partners, and its platforms such as YouGoTo.com) and its users. By using, accessing or interacting with the Services you are agreeing to these terms. Please take your time to read them.

Use of our services

As condition of the use of our Services you must comply and follow all policies made available to you via the Terms of Service and the Privacy Policy. Do not misuse or interfere with our Services and you may only use them to the extent of the law and regulations. We may suspend or stop providing, all or parts of, our Services at anytime or for any reason we see fit, especially if you do not comply with these terms or misconduct is being investigated. Using our Services does not grant you ownership or rights of any kind over the content you are presented with. You shall not copy, edit, reproduce or alter any of the content you access. You can only share content provided by us through the appropriate social media buttons and links provided. Certain tours, activities and experiences may have additional terms and conditions to what is explicit in these terms. These are described where appropriate and can also be shared and enforced by any of TravelCentral24’s partners. We respect everyone’s rights and freedom. Please do the same.

Privacy policy

We believe in data privacy. Our Privacy Policy explains, in detail, how we treat your information and personal data when you use our Services. By using our Services, you agree to our Privacy Policy and that we can use your data in accordance to what we describe in the policy.

Your account with us

You need an account to use our Services. You may only create one account for yourself and never, in any case, create accounts impersonating anyone else. You must provide your real name and real personal information. You must also keep your information up-to-date and accurate. This is very important for us to deliver a service of quality and for your own good. To protect your account you should keep your password confidential at all times. When using your account in a public computer never forget to log out once you are done using our Services as you are responsible for all and any activity happening in and through your account. Your account is personal, not transferable and should not be used by anyone else other than yourself.

Software in our services

We provide our mobile and web applications for free but be aware of any rates your carrier may apply for the use of data, text messages and phone calls. When an application is downloaded, the software may update automatically on your devices once new versions, content updates or new features are released. TravelCentral24 gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive right to use the software provided by us as part of the Services. You may not copy, modify, sell or in any shape or form distribute, all or any parts, our Services or its software. You are not allowed to reverse engineer, create derivate works, decompile or try to extract parts of the source code present in our Services. Our software and Services are provided “as-is”.

Safety and prohibited activities

You will not collect content or any kind of information by any ways or means including, but not limited to, the use of automated tools such as harvesting bots, robots, spiders or scrapers. Everything you find in our Services is proprietary to TravelCentral24, including the infrastructure used to provide such Services. It is fully prohibited to modify, copy, distribute, transmit, display, perform, reproduce, public, license, create derivate works from, transfer, sell or resell any kind of information, content, software, products or Services acquired from or through TravelCentral24. You agree that you will not engage or facilitate any kind of unlawful or discriminating purposes when using our Services. TravelCentral24 and its partners take safety, privacy, acts of misconduct and discrimination very seriously. Please do your part and do not interfere with the freedom of others.

Amendments and termination

We are regularly updating and changing our Services. We may add or remove features and suspend or stop one or more Services at any given time. If changes are made and you continue to use our Services, you are automatically agreeing to the new terms and policies. In the case you violate any of the terms, policies or conditions stated in this document, or otherwise present risk or possible legal exposure to TravelCentral24, we can stop providing all or parts of our Services without any prior notice. If your account is not accessed during a considerable period of time, we have the right to delete it. You may delete the downloadable software on your devices at any time.

Warranties and liability

We provide our services with a reasonable amount of care but we do not promise anything regarding the Services provided. If you do not understand any part of this agreement, please consult a lawyer for clarification and before you use any of our Services. NEITHER TRAVELCENTRAL24 NOR ITS SUPPLIERS, PARTNERS AND ASSOCIATED COMPANIES MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. ALTHOUGH WE TRY TO KEEP TRAVELCENTRAL24’S PLATFORMS BUG-FREE AND SAFE WE DO NOT MAKE ANY FORM OF COMMITMENTS ABOUT CONTENT, SPECIFIC FUNCTIONS, RELIABILITY, AVAILABILITY, SAFETY OR ABILITY TO MEET YOUR NEEDS OR EXPECTATIONS. WE PROVIDE OUR SERVICES “AS-IS” AND YOUR USE OF OUR SERVICES IS AT YOUR OWN RISK. THERE ARE NO EXPLICIT OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES. TRAVELCENTRAL24 IS NOT RESPONSIBLE FOR THE BEHAVIOUR, ACTIONS, CONTENT, INFORMATION OR DATA FROM THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. THE THIRD PARTY SUPPLIERS, INCLUDING, BUT NOT LIMITED TO, RESTAURANTS AND TOUR AND ACTIVITIES OPERATORS, ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF TRAVELCENTRAL24. WE ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE OR MISCONDUCT OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM OR OTHERWISE ARISING FROM YOUR BOOKING OF A PRODUCT OR SERVICE OR USING OUR PRODUCTS OR SERVICES. TRAVELCENTRAL24 HAS NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND OUR DIRECT CONTROL AND HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSES, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY. WE WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, TRAVELCENTRAL24 OR ANY OF ITS PLATFORMS OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US TO USE OUR SERVICES. IN ALL CASES, TRAVELCENTRAL24 AND ITS PARTNERS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLE FORESEEABLE. You agree to defend and indemnify TravelCentral24 and all our respective directors, officers, employees and agents from and against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs and any other liabilities of any kind or nature including, but not limited to, reasonable legal and accounting fees arising out of or related to your breach of this agreement’s terms and policies; your violation of any law, rule, regulation or guideline; your violation, infringement or misappropriation of the rights of a third party; your negligence or wilful misconduct; your use of bookings in bad faith with false, fraudulent or anti-competitive intentions; your unlawful use of our Services in general.

Governance, application and jurisdiction

Our Services are operated by a Portuguese entity and this agreement is governed by the laws of Portugal. You hereby consent to the exclusive jurisdiction and venue of courts in Funchal - Madeira, Portugal for all claims you may have against TravelCentral24, agreeing that it must be heard and resolved in a court of competent subject matter. These terms make for the entire agreement between the parties and supersedes any prior agreements. Should any portion of these terms be found unenforceable, the remaining portion remains in full force and effect. Nothing in these terms shall prevent us from complying with the law. These terms do not confer any third party beneficiary rights and we reserve all rights not expressly granted to you. The use of our Services is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.